Thanks for choosing the Zamzar Basic account! Simply fill in the secure form below to get going.
Frequently Asked Questions
Will I be locked into a contract?
You can cancel your subscription at anytime. You won’t be charged for your next billing cycle, and you’ll be able to keep using the account until the end of the period you’ve already paid for.
Will my files be available for more than 24 hours?
Yes - all files converted with our free service expire after 24 hours, but for anyone who signs up for one of our paid plans we will store your files until you want to delete them.
What if my file doesn't convert?
Should you have an issue converting your file, then our dedicated support team will liaise with our engineers to convert your file. For any other issues, you can email us anytime and our team will investigate for you.
Can I pay safely?
Absolutely! All payments are handled securely under 128 bit SSL encryption.